Common FAQ
Q1: What types of granular materials can this production line be adapted to? A1: It is suitable for food materials such as rice, miscellaneous grains, salt, and nut particles. It can also be used for pesticide particles, feed additives, laundry detergent particles, daily chemical particles, and other categories. The particle diameter is generally required to be ≤ 8mm. Special materials with high viscosity and moisture content can be pre designed with arch breaking auxiliary structures.
Q2: What is the reason for the sudden increase in weighing error during equipment operation? A2: There are four common reasons: firstly, the setting of the fast and slow cutting time parameters is unreasonable, and the delay time for fine feeding is too long or too short; Secondly, the sensor base is loose, the shock absorber pad is aging, and the body vibration interferes with weighing; The third issue is that the material in the silo is less than one-third, and the unstable material pressure leads to fluctuations in the impact force of the discharge drop; The fourth issue is material leakage caused by material jamming in the discharge gate, which can be resolved by adjusting parameters, fastening brackets, stabilizing material in the silo, and cleaning the gate jamming.
Q3: Does it take a long time to readjust when producing different bottle types? A3: The standard modular model supports one click retrieval of preset production formulas. Conventional bottle type switching does not require complex debugging, and the changeover time can be reduced by 80%. Parameter switching can be completed within 5 minutes, greatly reducing the waiting time for changeover.
Q4: What are the contents of equipment warranty and after-sales service? A4: The standard configuration in the industry is a 1-year warranty for the entire machine, and a 2-3 year warranty for the core weighing sensors and PLC components. Regular manufacturers will provide on-site training for installation and commissioning, operation and maintenance teaching, and support for 2-hour remote response and 48 hour on-site service. Some brands can also provide extended warranty services.